At Divofy SMS, we are committed to protecting your privacy and ensuring the security of your information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform.
1. Information We Collect
- Personal Information: When you create an account, we may collect details such as your name, email address, phone number, and other information required for registration.
- Payment Information: Payment details are processed through our secure payment system. Divofy SMS does not store credit card or bank information on our servers.
2. How We Use Your Information
We use the information collected to:
- Provide and maintain our SMS gateway services.
- Notify you about updates, improvements, or policy changes.
- Enable interactive and personalized features on our platform.
- Offer customer support and respond to inquiries.
- Analyze usage to enhance service quality and performance.
- Detect and prevent fraudulent or unauthorized activities.
3. Disclosure of Your Information
We do not sell or trade your personal information.
However, we may share limited data with trusted third-party service providers (such as payment processors or analytics partners) who help us operate and improve our services — under strict confidentiality agreements.
4. Data Security
We implement industry-standard security measures to protect your personal data.
While we take every precaution, please note that no online platform can guarantee 100% security. Divofy SMS will continuously review and enhance its safeguards to ensure your data remains protected.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Improve your browsing experience.
- Analyze site traffic and user behavior.
- Customize content based on your preferences.
You can disable cookies in your browser settings, though some features of the platform may not function properly without them.
6. Changes to This Privacy Policy
Divofy SMS may update this Privacy Policy periodically.
Changes will be published on this page, and continued use of the platform after updates constitutes your acceptance of the revised policy.
Refund Policy
1. Payment Refunds
If a user decides not to continue using our service after making a payment, they may request a refund review.
If approved, the refundable amount will be credited as SMS credits to the user’s account, which can be used for future message sending through the Divofy SMS platform.
2. Payment Records
- All payment details and transaction histories are available in your Divofy SMS dashboard for full transparency.
- In case of a payment dispute or billing question, users should contact our support team for quick resolution.
3. Changes to This Refund Policy
We reserve the right to modify or update this Refund Policy at any time.
All changes take effect immediately upon posting on our website. Continued use of our services after any updates implies acceptance of the revised policy.
Last Updated: 16 October 2025