Welcome to Divofy SMS!
By using our SMS Gateway Solution Platform, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By accessing or using the Divofy SMS platform, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
If you do not agree with any part of these terms, please refrain from using our services.
2. Services Provided
Divofy SMS provides a platform for sending SMS messages to mobile numbers across Sri Lanka.
Our services include but are not limited to:
- Transactional SMS
- Promotional SMS
- Bulk SMS Messaging
- SMS Analytics and Reporting
3. User Responsibilities
- You are fully responsible for all activities performed under your account.
- You must provide accurate, current, and complete information during registration.
- You agree not to use our services for illegal, abusive, or unauthorized purposes, including but not limited to spamming or sending unsolicited messages.
4. Account Security
- You are responsible for maintaining the confidentiality of your login credentials.
- You must immediately notify Divofy SMS of any unauthorized account access or security breach.
5. Payment Terms
- All charges for services are displayed on our official pricing page. You agree to pay all applicable fees associated with your usage.
- Divofy SMS operates on a pay-as-you-go model with no monthly commitments.
- All payments are processed securely.
6. Sender ID Usage and Responsibilities
- When using system-generated sender ID request letters, you agree that the automatically generated document is valid for your business or organization. If you prefer, you may use your own letterhead version containing identical content.
- Sender IDs may only be requested by registered businesses or organizations. Authorization letters or valid documentation must be provided when requested.
- You are solely responsible for the content sent via the Divofy SMS platform. Divofy SMS and its affiliates assume no liability for message content.
- Any actions or penalties imposed by government authorities or other parties related to your message content or sender ID usage are your full responsibility.
- All documents submitted to Divofy SMS must be genuine and verifiable. Submitting falsified documents is strictly prohibited.
- You must ensure that no abusive, inappropriate, harmful, political, sexual, or unethical content is transmitted through the platform.
- Promotional content must not be sent through transactional Sender IDs. Misuse of transactional IDs for marketing will result in permanent suspension of those IDs. Any legal or regulatory consequences will be borne entirely by the user.
7. Limitation of Liability
- Divofy SMS shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our services.
- We do not guarantee uninterrupted service or delivery reliability at all times.
8. Termination
- Divofy SMS reserves the right to suspend or terminate your account if you violate these Terms and Conditions or engage in fraudulent or unlawful activities.
9. Changes to Terms
- We may revise these Terms and Conditions at any time. Updates will be published on our official website, and continued use of our platform signifies your acceptance of the updated terms.
10. Governing Law
- These Terms and Conditions are governed by the laws of Sri Lanka.
- Any disputes will fall under the exclusive jurisdiction of the courts of Sri Lanka.